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MFH4VETS Privacy Policy

Last Revised: February 9, 2018

MFH4VETS recognizes the importance that visitors to our website and our members place on the privacy of their information. We created this privacy policy statement (“Privacy Policy”) to demonstrate our firm commitment to protecting the privacy of your information as described below and to explain the privacy policies and procedures.

This Privacy Policy governs the privacy practices and procedures of MFH4VETS with respect to the data it collects from visitors and from users, as well as data collected offline.

By using this Web Site, you are consenting to the practices and procedures described in this Privacy Policy and in the MFH4VETS’s Terms of Use. This Privacy Policy, which explains our privacy policies and procedures for sharing information about our members and their clients. If you do not agree with the practices and procedures described in this Privacy Policy or in the Terms of Use, please discontinue using all of the Services and follow the applicable procedures described in the Opt Out section of this Privacy Policy.

This Privacy Policy describes how we collect and use the personally identifiable information you provide on this Sites.  It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update that information.

Other than as described in this Policy, we will not give any information about you to others without your express permission.

 Policy Changes

We suggest that you review this Privacy Policy and the Terms of Use periodically as we may modify it from time to time as our Services evolve. Your continued use of the Services after the posting of a revised Privacy Policy signifies your acceptance of the revised terms. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of the affected Web Sites or sending you an email.

Information Collection and Use

This Site use forms to collect contact information (including your name, address, telephone number, and email address) so you can submit Military Funeral Honors requests, provide feedback, request information and support, and make suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you.

We receive and may store any information you enter on this Site, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

We may use your information to contact you regarding functionality changes to our services, this Site and in developing future mobile applications, new MFH4VETS services, and special offers we think you’ll find valuable.

We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies. In addition, it will also describe any choice options the individual has in regards to the use and/or sharing of PII by the participant and its co-branded partner, as well as how to exercise those options.

Certain services offered may allow you to import supporting documents by uploading a file or files to add to Military Funeral Honors requests. We will only use this information for your legitimate business purpose of including as supporting documentation. When you provide us with personal information about your clients we will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at privacy@mfh4vets.com.

This Site use cookies and/or other tracking technologies to identify you. The cookies are linked to your user ID, which is associated with the information in your account.  You can control the use of cookies, at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Within this Site we and our partners, affiliates, and/or analytics or service providers use technologies such as cookies, beacons, tags and scripts to analyze trends, administer the Site and mobile applications, track users’ movements around the Site and mobile applications, and to gather demographic information about our user base as a whole.  We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files.  This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data.  We use this information gathered about you from this Site to help personalize search results, diagnose problems with our server, and to administer this Site. We also gather broad demographic information from this data to help us improve this Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

This Site and our mobile applications contain links to third party websites. Unfortunately, MFH4VETS is not responsible for the privacy practices or the content of such sites.  We encourage you to carefully read the privacy statement of any website you visit.

Security

We use security measures to protect against the loss, misuse or alteration of the information under our control.  When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information transferred to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, you can contact us at privacy@mfh4vets.com. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

You should be aware that any information and content, including Personal Information, and User Content (as hereinafter defined) you post to publicly accessible forums may be viewed and used by anyone with access to such forums. By using these services, you assume the risk that the Personal Information and User Content provided by you may be viewed and used by third parties.

If you are using a shared or public computer, we recommend that you log off your profile and close your browser window when you have finished using any of our Web Sites. If you notice any inaccuracies in your Personal Information, please contact us immediately. In the event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. Unless you notify us and provide us with alternative contact information (which you are free to do at any time by emailing us at privacy@mfh4vets.com), you consent to our use of e-mail as the means of such notification.

Contacting You

From time to time, MFH4VETS or someone acting on behalf of MFH4VETS may contact you, to confirm your requests, to send information to you, and to provide you with alternate services.  The contacts may occur by e-mail, telephone, or text message.  By providing your telephone, mobile number, and/or email address you consent to receive these from or on behalf of MFH4VETS.

Any information you send to us may be stored and used to improve this Site, the request process, and our products, or it may be reviewed and discarded.

Third Party Service Providers

We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, performing analyses of our products or customer demographics, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.

Links to Other Web Sites

Any of the Services may contain links, banners, or advertisements to other web sites.  When you click on such links, banners, or advertisements, the privacy policies of the web sites to which you are linked and/or their service provider (as applicable) will govern the use of your information collected on such sites.  MFH4VETS does not have access to or control over any technologies or practices that may be used by third parties.

This Privacy Policy applies solely to information collected by MFH4VETS via its Services.  We are not responsible for the privacy practices of other web sites.  We encourage our users to read the privacy statements of each and every web site visited after leaving any of our Web Sites through such a link, banner or advertisement, in order to learn how such third parties may treat your information.

Google Analytics

We may use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.  Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site.  This cookie cannot be used by anyone but Google, Inc.  The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve services on this Site.  We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted. In addition, you can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

Supplementation of Information

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you.  This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.  If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Examples of the types of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include information from our strategic partners, service providers, or the United States Postal Service.  We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.

 “Do Not Track” Signals    

Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit (www.allaboutdnt.com).

Targeted Advertisements

MFH4VETS may display targeted, or interest-based, offers to our customers based on the products currently owned by the customer.  These offers will display as varying product banners.  There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.

We also may partner with third parties to manage our advertising on other websites.  Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other websites in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.  If you wish to opt out of interest-based advertising click here. Please note you will continue to receive generic ads.

What Happens to my Personally Identifiable Information if I Terminate my MFH4VETS Account?

When your MFH4VETS account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant MFH4VETS databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

Updating Your Information 

You may alter or update your account information at any time by accessing your Account online.

Please note, where your personal information is reasonably necessary for the provisioning of the products or services you have purchased, or for the operation of our network, the collection, use and disclosure of personal information is required and you cannot opt-out or delete the information without terminating your products/services.  If your personal information is not reasonably necessary for the provisioning of the services you have requested or the operation of our network, you will have the choice to withdraw your consent by opting out.

Access

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  You may access, correct, or request deletion of your personal information by contacting us at any of the addresses below:

1.     Access your account online [*Note that this is not an option for deactivation]

2.     You may send mail to MFH4VETS at the following postal address: 8520 Cook RD, Salem OH 44460

3.     You may call us at: (330) 277-6109

4.     You may send an email to info@mfh4vets.com

To deactivate your account, please cancel online.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Changes in Our Practices

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contacting This Site

MFH4VETS welcomes your questions and comments about privacy. Please feel free to contact us for any reason, including a request to prevent sharing your Personal Information with third parties, by sending an e-mail to privacy@mfh4vets.com, calling us at (330) 277-6109, or writing us at: Advanced Analytics and Solutions,  ATTN: MFH4VETS, 8520 Cook RD, Salem, Ohio 44460.

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